Shipping policy

Shipping Policy

Last Updated: February 10, 2026

At Malik Mart, we aim to deliver your orders quickly, safely, and efficiently across Pakistan.

1. Order Confirmation Process

After placing an order on www.malikmart.pk, our team may confirm your order through one or more of the following methods:

  • Automated confirmation call

  • Manual confirmation call

  • WhatsApp message

  • Social media messaging platforms

Your order will be processed only after successful confirmation. If we are unable to confirm your order, it may be delayed or canceled.

2. Order Processing Time

  • Orders are usually processed and packed on the same day after confirmation.

  • Orders placed on Sundays or public holidays may be processed on the next working day.

We strive to dispatch all confirmed orders as quickly as possible.

3. Delivery Time

We deliver all over Pakistan.

Estimated delivery time:

  • 2 to 7 working days depending on your city and courier service.

Delivery times may vary due to:

  • Remote or rural locations

  • Public holidays

  • Weather conditions

  • Courier delays beyond our control

Please note that delivery timelines are estimates and not guaranteed.

4. Shipping Charges

Shipping charges (if applicable) will be displayed at checkout before you complete your order.

We may offer free shipping promotions from time to time.

5. Cash on Delivery (COD)

We offer Cash on Delivery (COD) service in most areas of Pakistan.

Customers must ensure that:

  • The provided contact number is correct and active.

  • Someone is available to receive the parcel at the provided address.

Failure to receive the parcel may result in order cancellation or restriction on future COD orders.

6. Incorrect Address Information

Customers are responsible for providing accurate shipping details.

Malik Mart will not be responsible for delivery failures caused by:

  • Incorrect address

  • Incorrect phone number

  • Incomplete delivery information

Additional shipping charges may apply for re-delivery.

7. Risk & Responsibility

Once the parcel is handed over to the courier service, delivery responsibility transfers to the courier partner. However, we will assist customers in tracking and resolving delivery issues whenever possible.

8. Contact Information

For shipping-related queries, please contact:

Malik Mart
Malik Shakoor Shopping Center
Kotli City, Kotli
Azad Kashmir, Pakistan

📱 0322 2786100
📧 muhammadkhalid81202@gmail.com
🌐 www.malikmart.pk