Terms of service

Terms of Service

Last Updated: February 10, 2026

OVERVIEW

This website is operated by Malik Mart. Throughout the site, the terms “we”, “us” and “our” refer to Malik Mart. Malik Mart operates the website www.malikmart.pk, including all information, content, features, tools, products and services available from this site (collectively, the “Services”).

Our store is powered by Shopify, which enables us to provide e-commerce services to you.

By visiting our website or purchasing from us, you agree to be bound by these Terms of Service (“Terms”), including our Privacy Policy and Refund Policy.

If you do not agree to these Terms, you must not use our Services.

1. Business Information

Business Name: Malik Mart
Website: www.malikmart.pk
Physical Address:
Malik Mart
Malik Shakoor Shopping Center
Kotli City, Kotli
Azad Kashmir, Pakistan

Phone / WhatsApp: 0322 2786100
Email: muhammadkhalid81202@gmail.com

2. Eligibility & Account Responsibility

By using our Services, you confirm that:

  • You are at least 18 years old or using the website under parental supervision.

  • The information you provide is accurate, complete, and current.

  • You are responsible for maintaining the confidentiality of your account credentials.

We reserve the right to suspend or terminate accounts that provide false or misleading information.

3. Products & Descriptions

We make every effort to display product descriptions, images, and pricing accurately. However:

  • Product colors may slightly vary due to screen settings.

  • Product availability may change without notice.

  • We reserve the right to limit quantities or discontinue products at any time.

We do not guarantee that all product descriptions or other content are error-free.

4. Orders & Acceptance

When you place an order, it is considered an offer to purchase.

We reserve the right to:

  • Accept or decline any order

  • Cancel orders due to pricing errors, stock issues, or suspected fraud

  • Request additional verification before processing an order

Order confirmation does not guarantee acceptance. An order is confirmed only after payment verification and processing.

5. Pricing & Payments

  • All prices are listed in Pakistani Rupees (PKR).

  • Prices may change without prior notice.

  • Shipping charges may apply unless stated otherwise.

We accept payments via approved payment methods available at checkout (e.g., COD, Bank Transfer, EasyPaisa, JazzCash, etc.).

You agree to provide accurate payment information and authorize us to charge the applicable amount.

6. Shipping & Delivery

Delivery times are estimates and may vary depending on location and courier services.

We are not responsible for delays caused by:

  • Courier companies

  • Weather conditions

  • Public holidays

  • Circumstances beyond our control

Risk of loss transfers to the customer once the parcel is handed over to the courier.

7. Returns & Refunds

All returns and refunds are governed by our Refund Policy, available on our website.

Customers must follow the return procedure outlined in the Refund Policy to qualify for refunds.

8. Intellectual Property

All website content including:

  • Logos

  • Images

  • Product descriptions

  • Graphics

  • Text

  • Design elements

are the property of Malik Mart and are protected under applicable intellectual property laws.

You may not copy, reproduce, or use any content without prior written permission.

9. Prohibited Uses

You agree not to use our website:

  • For unlawful purposes

  • To transmit harmful or malicious code

  • To attempt unauthorized access to our systems

  • To misuse our content or intellectual property

  • To submit false or misleading information

Violation of these Terms may result in termination of access.

10. Relationship with Shopify

Our store is powered by Shopify. However, all sales and transactions are made directly between you and Malik Mart.

Shopify is not responsible for any disputes, claims, damages, or losses arising from purchases made on our website.

11. Limitation of Liability

To the fullest extent permitted by law, Malik Mart shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits or revenue

  • Delays in delivery

  • Technical interruptions

Our total liability shall not exceed the amount paid for the purchased product.

12. Indemnification

You agree to indemnify and hold harmless Malik Mart, its owners, employees, and affiliates from any claims, damages, or legal expenses arising from your misuse of our Services or violation of these Terms.

13. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of Pakistan.

Any disputes shall be subject to the jurisdiction of the courts of Kotli, Azad Kashmir, Pakistan.

14. Changes to Terms

We reserve the right to update or modify these Terms at any time. Updates will be posted on this page with a revised “Last Updated” date.

Continued use of the website constitutes acceptance of any changes.

15. Contact Information

For any questions regarding these Terms of Service, please contact:

Malik Mart
Malik Shakoor Shopping Center
Kotli City, Kotli
Azad Kashmir, Pakistan

📱 0322 2786100
📧 muhammadkhalid81202@gmail.com
🌐 www.malikmart.pk